Speakers

HEALTHCARE & MEDICAID MANAGED CARE
April 26th-27th, 2016

 

bio_lcansler-245x300Lanier M. Cansler, CPA brings over 35 years of experience working with the healthcare industry and in healthcare policy development and implementation at the state government level.  Lanier offers a unique understanding of the issues surrounding health promotion and healthcare from multiple perspectives.   Lanier practiced in public accounting for almost 20 years, placing a significant focus on financial and management services to healthcare providers and provider organizations at a time technology was gaining a foothold in the healthcare industry.  Then, elected to four terms as a member of the North Carolina General Assembly, he chaired health committees and led efforts in the development of healthcare policy and budgetary initiatives in the state legislative arena including the development of the State’s CHIP program and Medicaid expansion.  Finally, as a member of the Governor’s Cabinet and Secretary of North Carolina’s Department of Health and Human Services, he had the responsibility for policy implementation and management in the state executive branch of government during one of the most financially challenging times in the State’s history, working to maintain access to quality care while controlling budget growth including the enhancement of program integrity efforts.

As a consultant, legislator, and departmental Secretary, Lanier has worked closely with state leadership and leadership in healthcare provider organizations, identifying opportunities and developing strategies to enhance the ability of the State to move toward a more comprehensive approach to care while enhancing management of the State’s Medicaid program.   His understanding of the healthcare delivery system, coupled with his knowledge of the issues and challenges facing state governments, provides a significant benefit in the planning and implementation for healthcare system reform and the use of technology and analytics in establishing a more comprehensive, effective, and efficient approach to care that can coordinate critical aspects of the health and human services systems.

gladden1Bob Gladden is Vice President of the Center for Analytics at CareSource, a nonprofit primarily Medicaid managed care organization with almost 1.5 million members. He leads the analytic and research efforts for the organization that assist in guiding its mission-driven focus. Bob has over 33 years of experience in the fields of health care analytics, health care administration, actuarial science, underwriting and finance.  Prior to CareSource Bob has experience across multiple perspectives of the healthcare industry including Ernst & Young in their National Healthcare Consulting Practice, Northwestern Healthcare System, Advocate Healthcare System, McNerney Heintz, CoMed, and Blue Cross.  Bob holds an MA degree from Bowling Green State University.

tim-hill-_photoTimothy Hill is the Deputy Director for the Center for Medicaid and CHIP Services (CMCS) within the Centers for Medicare and Medicaid Services (CMS) at the U.S. Department of Health and Human Services.  As Deputy Director of CMCS, Tim Hill leads activities related to national Medicaid and CHIP policy and program operations, and works closely with states in the implementation of their Medicaid and CHIP programs.

Tim has held a number of senior leadership positions in CMS including Director of the CMCS Financial Management Group, CMS Chief Financial Officer, Deputy Director of the Center for Consumer Information and Insurance Oversight (CCIIO) and Deputy Director of the Center for Medicare (CM).  He has an extensive background in financial management, program integrity, and state collaboration.  Tim is a graduate of Northeastern University and has a Master’s Degree from the University of Connecticut.

TarunTarun Kushwaha is an Associate Professor of Marketing at the Kenan-Flagler Business School of the University of North Carolina at Chapel Hill. Tarun works in the area of customer relationship management (CRM), channel management, and international marketing. He focuses on understanding customers’ channel choice behavior; marketing resource allocation across channels and segments; financial and non-financial impact of CRM outsourcing, and role of national culture in context of managing customer relationships.

He is interested in teaching the use of quantitative and analytical tools for marketing decision making, especially in topics as marketing engineering, marketing research and CRM. He teaches at the undergraduate as well as graduate level. He won the prestigious Weatherspoon Award for Excellence in MBA Teaching at UNC. He has also been recognized as an MBA All Star Teacher at UNC several times. He is actively involved in the MBA community at Kenan-Flagler. In addition to serving as faculty advisor to the Cricket Club and judging case competitions, he helps out STAR project teams with their market research problems. He also serves as member on the doctoral committees of several marketing and operations management students. Prior to beginning his academic career, he worked in advertising and media planning for one of India’s largest consumer packaged goods companies. In his spare time he enjoys spending time with his family, reading about politics, riding his motorcycle, and nature photography.

He received his Ph.D. and M.S. in marketing from Texas A&M University. He received his MBA in marketing from Nirma University’s Institute of Management and his bachelor’s degree in Physics from St. Xavier’s College in India. His research has been published in Journal of Marketing Research, Management Science, Journal of Marketing, Journal of Interactive Marketing, Production and Operations Management, and Journal of Business Research among other outlets. He serves on the editorial board of Journal of Marketing and Journal of Interactive Marketing. He also referees for several top journals in the marketing discipline.

Tara LarsonTara R. Larson has over 35 years of experience in the health care field as a practitioner, administrator and senior executive.  Upon her February 2013 retirement from the NC Department of Health and Human Services, she joined Cansler Collaborative Resources as Senior Healthcare Policy Specialist.  Prior to joining Cansler Collaborative Resources, she most recently served as the Senior Deputy Director of the NC Division of Medical Assistance, Acting Director for NC Medicaid and Deputy Director for the Division of Mental Health, Developmental Disabilities and Substance Abuse Services.

Her most recent consulting engagements, presentations and publications are in the areas of strategic planning, health care program development and operations, Medicaid, managed care, organizational management, business mergers, program integrity, child and adult clinical and social services, and data analytics.  She serves on committees at the state and national level, where she chairs workgroups and advises on healthcare policy and management.

Meyer_Kay_01Kay Meyer is a Principal Industry Consultant working with SAS’ State and Local Government practice.  She brings experience, best practices and strategies to help states establish Centers for Analytics for Government Advancement.  Kay has over 25 years of experience in information systems development and implementation across a variety of industries.  Prior to joining SAS, Kay spent 18 years in state government and led the efforts in North Carolina to set the strategic vision, definition and implementation for the North Carolina Government Data Analytics Center.  Prior to the GDAC, Kay led in the formation of NC’s first enterprise fraud, waste, and improper payment detection program, as well as the implementation of NC’s first integrated criminal justice system, CJLEADS, which supports over 27,000 criminal justice professionals statewide.  Kay holds a Bachelor of Science in Management Information Systems from the University of Virginia and a Master of Business Administration from George Washington University.

 Racine_Jeremy_02Jeremy Racine has immersed himself in big data and analytics for 16 years, including a comprehensive focus on healthcare. He is an advocate for the use of technology in public and private sectors to improve quality, cost, access, and effectiveness of care.

As Healthcare Director for the SAS State & Local Government Practice, Jeremy evangelizes the benefits of prescriptive analytics in healthcare. He has presented at national healthcare events, authored healthcare analytics publications, and participated in global healthcare initiatives such as the Ebola response. He champions the use of the SAS Health Analytics Framework to support population health, payment reform, Medicaid management, managed care and state employee health benefits. He understands the impacts of healthcare reform/ACA, federally supported innovation programs and the interdependencies between healthcare policy, programs and providers/payers. He works within the public sector to identify and develop ways in which analytics can foster innovation.

 

CHILD WELFARE AND JUVENILE JUSTICE
March 16th-17th, 2016

DreyfusSusan N. Dreyfus is president and CEO of the Alliance for Strong Families and Communities, a network of more than 450 human-serving organizations nationwide.

Prior to joining the Alliance on Jan. 3, 2012, Dreyfus was Secretary for the Washington State Department of Social and Health Services. She was appointed by Gov. Chris Gregoire in May 2009 and served as a member of the Governor’s Executive Cabinet. She had responsibility for Medicaid, aging and long-term care, child welfare, behavioral health care, juvenile justice, economic assistance, and other human services.

Dreyfus previously served as senior vice president and chief operating officer for both the Alliance and Families International from 2003-2007.

In 1996 she was appointed by the Gov. Tommy G. Thompson Administration in Wisconsin to be the first administrator of the Division of Children and Family Services. Her responsibilities included child welfare, child care quality and licensing, youth development and an array of emergency assistance and other community programs.

Dreyfus is a member of Leadership 18, a coalition of CEOs from the largest and most respected nonprofit organizations in America, and is the chair of its 2016 Executive Committee. She also serves on the governing boards of the American Public Human Services Association, Generations United, the National Human Services Assembly, and the International Federation of Settlements and Neighborhood Centers.

She serves on the 12-member National Commission to Eliminate Child Abuse and Neglect Fatalities, following her 2013 appointment by John Boehner, former speaker of the U.S. House of Representatives and U.S. Representative from Ohio’s 8th congressional district.

In 2015, Dreyfus was named to The NonProfit Times’ Power and Influence Top 50 list of nonprofit leaders because she “has become part of the sector’s social change narrative.”

Dreyfus enjoys reading the biographies of the United States presidents and being with her family—especially her three grandchildren. She has completed four marathons.

S EldredSteven Eldred is the Director of the Orange County, California Child Support Services Department.  He has been in the Title IV-D program for over 20 years as an attorney and administrator.  He has been a frequent lecturer on a variety of legal topics, ethics, strategic planning, as well as research methods and findings.

Recent work on child support guidelines and barriers to payment (by Mr. Eldred and the Orange County CSS Research Team) have been presented at an international conference and published worldwide. The department’s Guideline Study, in which trends and benchmarks were identified to determine payment patterns of non-custodial parents, has been published and cited in cases as well as studies done by the Office of Child Support Enforcement and University of Maryland. Most recently, the department’s use of predictive data to manage cases has been published. The application, iScore, predicts the long-term health of a case by highlighting areas of opportunities and provides a conceptual framework for care.

His focus in Orange County is on superior customer service, incorporation of community-resource-based parent success, and data-driven policy and practice management. Under Steven’s leadership, Orange County has become a model in the nation for customer service in child support. He is a strong advocate of customer centric services and using data to improve the customer experience.

Mr. Eldred holds a B.A. from the University of California; a law degree (J.D.) and Master’s degree in taxation law (LL.M.) from Golden Gate University; and a Masters in Public Administration from California State University.  He holds the rank of Lieutenant Colonel in the U.S. Army Reserve Judge Advocate General Corps.

Will Jones is a current subject matter expert on Child Well-Being solutions for SAS. SAS is the market leading analytics software and solutions company in the world. He has over 21 years of human services experience, including 16 years of senior and executive level leadership. He obtained his BS and MS degrees from University of Central Florida and has worked in both the public and private sector.

Will started his career with the Orange County Youth Family Services Division in Florida where he spent 8 years in many capacities including Sr. Program Manager, when he led them to become the 2nd public youth services agency in Florida become COA accredited. He transitioned to the private sector in 2002 where he had been in senior and executive leadership in four award winning nonprofit organizations including two national organizations. He was most recently the Chief Operating Officer at Eckerd, where he oversaw over national services for Eckerd including over 40 programs in 7 states, while helping the organization see substantial growth nationally in direct service work and consulting.

During his career, he has worked and led child welfare, juvenile justice, and behavioral health services in residential and community based programming in multiple states, including oversight of child protective services in 7 Florida counties.

TarunTarun Kushwaha is an Associate Professor of Marketing at the Kenan-Flagler Business School of the University of North Carolina at Chapel Hill. Tarun works in the area of customer relationship management (CRM), channel management, and international marketing. He focuses on understanding customers’ channel choice behavior; marketing resource allocation across channels and segments; financial and non-financial impact of CRM outsourcing, and role of national culture in context of managing customer relationships.

He is interested in teaching the use of quantitative and analytical tools for marketing decision making, especially in topics as marketing engineering, marketing research and CRM. He teaches at the undergraduate as well as graduate level. He won the prestigious Weatherspoon Award for Excellence in MBA Teaching at UNC. He has also been recognized as an MBA All Star Teacher at UNC several times. He is actively involved in the MBA community at Kenan-Flagler. In addition to serving as faculty advisor to the Cricket Club and judging case competitions, he helps out STAR project teams with their market research problems. He also serves as member on the doctoral committees of several marketing and operations management students. Prior to beginning his academic career, he worked in advertising and media planning for one of India’s largest consumer packaged goods companies. In his spare time he enjoys spending time with his family, reading about politics, riding his motorcycle, and nature photography.

He received his Ph.D. and M.S. in marketing from Texas A&M University. He received his MBA in marketing from Nirma University’s Institute of Management and his bachelor’s degree in Physics from St. Xavier’s College in India. His research has been published in Journal of Marketing Research, Management Science, Journal of Marketing, Journal of Interactive Marketing, Production and Operations Management, and Journal of Business Research among other outlets. He serves on the editorial board of Journal of Marketing and Journal of Interactive Marketing. He also referees for several top journals in the marketing discipline.

PaksereshtFariborz Pakseresht (Fair’-borz Pahk’-ser-esht) has served as Director of the Oregon Youth Authority (OYA) since March 2012. He joined OYA in 2008 after 19 years in a variety of leadership roles with Oregon State Government.

As director, he is responsible for overseeing the operations of the state’s juvenile corrections agency, which serves approximately 1,650 youth offenders ages 12‐24 at any given time — 650 in close custody and another 1,000 on probation or parole. OYA operates 11 youth correctional and transitional facilities across the state charged with protecting the public by reducing crime, holding youth offenders accountable, and providing opportunities for reformation in safe environments.

Over the course of the past few years, Fariborz has focused on enhanced use of data, research and analytics to inform decision making. Under his leadership, OYA currently is implementing a new, data-driven and research-based Youth Reformation System (YRS), which is aimed at driving down recidivism rates and improving positive outcomes for youth.

He is the vice president and chair of Best Practices Committee for Council of Juvenile Correctional Administrators (CJCA) and the recipient of 2013 CJCA Outstanding Administrator Award.

Fariborz earned his bachelor’s degree in political science from Willamette University in Salem, and holds a certificate in public management from Willamette’s Atkinson Graduate School of Management.

MFTestaPhotoDr. Mark Testa is the Sandra Reeves Spears and John B. Turner Distinguished Professor in the School of Social Work at the University of North Carolina at Chapel Hill. Previously he was a Professor in the School of Social Work at the University of Illinois at Urbana-Champaign and Director of the Children and Family Research Center, an independent research organization created jointly by the University and the Illinois Department of Children and Family Services. From 1994 to 2002, he held a joint appointment at the University of Chicago (1994-1999) and University of Illinois (1999-2002) as Associate Professor and Research Director of the Illinois Department of Children and Family Services. He is currently the Governor’s appointed member of the Permanency Innovations Initiative Oversight Committee, a Non-Standing Committee of the North Carolina General Assembly, and a member of the Expert Panel appointed under the B.H. vs. Sheldon Consent Decree, United States District Court for the Northern District of Illinois Eastern Division.

Dr. Testa is the architect of the Illinois Subsidized Guardianship Demonstration and led the evaluations of similar IV-E waiver demonstrations in the states of Wisconsin and Tennessee. He is currently the Principal Investigator for the evaluation of the $100 million federal Permanency Innovations Initiative, Principal Investigator for the evaluation of the Illinois IV-E waiver demonstration of child-parent therapeutic interventions for foster children aged birth to three years old, and Co-Investigator for the Third National Survey of Child and Adolescent Well-Being.

Professor Testa has received numerous awards for his scholarship and public engagement, including the UNC School of Social Work Excellence in Research Award, Angel in Adoption from the Congressional Coalition on Adoption Institute, and the U.S. Department of Health and Human Services’ Adoption 2002 Excellence Award for Applied Scholarship and Research on kinship care and permanence. His recent publications include: “Bridging the gap between research and practice: The work of the steering team for the child welfare research and evaluation translational framework” with Diane DePanfilis, Ruth Huebner and Renda Dione, R. in Journal of Public Child Welfare (2015);  Fostering accountability: Using evidence to guide and improve child welfare policy (Oxford University Press, 2010), co-edited with John Poertner; and Child welfare and child well-being: New perspectives from the National Survey of Child and Adolescent Well-Being (Oxford University Press, 2009), co-edited with Mary Bruce Webb, Kathryn Dowd, Brenda Jones Harden, and John Landsverk.

 ZilkaJoe Zilka manages a solutions team in the State and Local Government practice at SAS. He has been supporting analytical solutions across the government space since 2000 and data management in a variety of industries since 1996. Child safety, improved outcomes and child support services are receiving special attention. He has worked with a number of customers addressing government overpayments, child well-being, criminal justice and public safety, transparency, outcomes management and program measurements. Joe has helped government organizations find ways to take advantage of the oft under-utilized and diverse data that state and local agencies hold and apply advanced analytics to help promote efficiencies and better outcomes as well and reduce overpayments. He holds a Bachelor of Science degree from Miami University and a Master of Science degree from Saint Louis University.